What should I do if a printer is not working?

1. Notify the help desk

First, send an email to help@meadowbrook-ma.org letting us know.

To get the printer serviced quickly, please provide as much of the following information as possible:

The location of the printer (ex: printer outside Faculty Room, 3rd floor MacDowell printer, etc.)
The symptoms in as much detail as possible (ex: onscreen error, out of paper, no login screen, etc.)
Optional: The printer model and ID number

The list of available printers and their capabilities can be viewed here

If you're having trouble printing from multiple printers, email the help desk at help@meadowbrook-ma.org for further assistance.