We have a process in place, as recommended by our auditors, that requires that any changes to accounts for employees be communicated solely from HR to IT through an audited process.
For any of the following needs, please communicate your request to HR, which will then approve the request and submit a form to IT:
- Creation of a new account for a new employee
- Need for a new computer/device for a new employee
- Return of equipment/suspension of accounts for a departing employee
New Employees
HR communicates the official start date of new employees to IT during this process.
Typically, employees are required to clear CORI/SORI before gaining access to Meadowbrook accounts.
IT then creates the account and communicates the first steps to the employee by sending an email to the employee's personal email, with the immediate supervisor cc'ed. This email will include information about a device, if appropriate for the role.
Our goal is to have accounts communicated to new employees the day before their official start date, and have their device, if needed, ready for their first day.
Departing Employees
Similarly, when departing employees are communicated to IT from HR, an official last date is communicated.
IT then sends an email in advance of that date to the departing employee, with the immediate supervisor cc'ed, with instructions on how to prepare for account closing/device return if needed.
Timing
The process to create accounts for Meadowbrook employees is quite involved. Please provide IT at least a week, whenever possible, of advance notice to ensure new accounts are created smoothly and in a timely manner. Depending on device needs, even further notice may be required.