You should check your child's default dismissal schedule. This schedule is preset for you by the school based on your previous communication to the school around afterschool activities.
To check your child's calendar, from the home screen select your student (1).
Then click the AM Default and PM Default for each day to view the default pickup plan for those days.
If you notice any issues in your default calendar, please notify the front office. School-Pass is used to communicate exceptions to your pickup schedule, rather than to change your default pickup schedule.